FREQUENTLY ASKED QUESTIONS
How Can I Find the Right Course?
State pages list approved courses. Scroll to the bottom for renewal requirements.
Where Is My Course Approved?
Courses approved in multiple states are indicated on the course page - log in for the info.
Can You Report My Completion Right Away?
Rush reporting is available at check-out.
Where's My Completion Certificate?
In your transcript, select your course and download the certificate.
Can I Take My Course on My Phone or Tablet?
Mobile systems do not track seat time. Please use a desktop or laptop device.
LOOKING FOR MORE HELP?
I JUST bought the wrong course!
We apologize, but there are no refunds. We can apply the amount toward future course purchases.
I didn't realize I bought the wrong course. Now what?
We're sorry you got the wrong course. We can apply the amount toward future course purchases.
Who can help me put credits toward another course purchase?
STAY CURRENT WITH OUR NEWSLETTER
Sign up for our
newsletter and stay
updated on licensing,
renewals, and new