FREQUENTLY ASKED QUESTIONS

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How Can I Find the Right Course?

State pages list approved courses.  Scroll to the bottom for renewal requirements.

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Where Is My Course Approved?

Courses approved in multiple states are indicated on the course page - log in for the info.

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Can You Report My Completion Right Away?

For all participating agencies, we report the next business day after you complete your course.

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Where's My Completion Certificate?

In your transcript, select your course and download the certificate.

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Can I Take My Course on My Phone or Tablet?

Mobile systems do not track seat time. Please use a desktop or laptop device.

LOOKING FOR MORE HELP?

Email Support 24 hrs a day / 7 days a week

Call  M-F 6 AM-6 PM (PST)
(503) 223-2583 

Knowledge Base CEU Articles

REFUND POLICY

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I JUST bought the wrong course!

We apologize, but there are no refunds. We can apply the amount toward future course purchases.

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I didn't realize I bought the wrong course. Now what?

We're sorry you got the wrong course. We can apply the amount toward future course purchases.

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Who can help me put credits toward another course purchase?

Email Support 24 hrs a day / 7 days a week

Call  M-F 6 AM-6 PM (PST)
(503) 223-2583 

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